Terms and Conditions of Sale – Replica Print Ltd
Last Updated: 20 June 2025
These terms and conditions govern the supply of all products and services by Replica Print Ltd. Please read them carefully. By placing an order with us, you agree to be bound by these terms.
1. Information About Us
1.1. We are Replica Print Ltd (“we”, “us”, “our”), a company registered in England and Wales.
1.2. Our main trading and correspondence address is: 16 Bold Street, Southport, Merseyside, PR9 0DB.
1.3. Our contact email for general enquiries is info@replica-print.co.uk.
1.4. Our VAT registration number is [Insert Your VAT Number if applicable].
2. How the Contract is Formed
2.1. Any quotation provided by us does not constitute an offer. Your order, whether placed via email, phone, or in person, constitutes an offer to us to buy a Product or Service.
2.2. All orders are subject to acceptance by us. The contract between us (“Contract”) will only be formed when we issue an “Order Confirmation” or begin production of your order, whichever is sooner.
2.3. The Contract will be subject to these terms and conditions, to the exclusion of all other terms and conditions (including any you purport to apply).
3. Your Status and Responsibilities
3.1. By placing an order with us, you warrant that you are legally capable of entering into binding contracts and are at least 18 years old. If you are ordering on behalf of a business, you warrant that you have the authority to bind that business.
3.2. You are solely responsible for any text, images, or other material (“Your Material”) that you provide to us for use in the products. You must ensure Your Material complies with all applicable laws.
3.3. Your Material must not infringe the intellectual property rights of any third party, be defamatory, obscene, illegal, or promote discrimination. You agree to indemnify us against any claims, losses, or costs incurred by us as a result of any breach of this clause.
4. Artwork, Proofs, and Intellectual Property
4.1. Proofs & Approvals: Where we provide you with an electronic or physical proof of your product, you are solely responsible for its final approval. Your approval, given via email or in writing, is confirmation that you have checked for all errors in spelling, grammar, layout, colour, content, and positioning. Once a proof is approved, we cannot accept liability for any errors subsequently discovered. The job will proceed to production as per the approved proof and no further changes can be made.
4.2. Artwork and Material Provided by You: You are responsible for ensuring that any artwork, images, text, or other materials (“Your Material”) supplied to us are of suitable quality and resolution for printing. We are not liable for poor quality reproduction of low-resolution or incorrectly prepared files.
4.3. Copyright and Content Warranty: When you provide Your Material to us, you warrant and represent that: a) You are the rightful owner of all intellectual property rights (including copyright and trademarks) in Your Material; or b) You have been granted full and explicit authorisation from the rightful owner to use, reproduce, and modify the material for the purposes of your order.
You agree to fully indemnify and hold Replica Print Ltd harmless against any and all claims, liabilities, costs, losses, and expenses (including legal fees) that we may incur as a result of any third-party claim that our use or modification of Your Material infringes their intellectual property rights. We reserve the right to ask for evidence of ownership or authorisation.
4.4. Font Licensing: If you provide artwork containing specific fonts, you warrant that you have the correct and valid commercial license for us to use that font in the production of your printed goods. If a font is required for your design for which we do not hold a license, you will be responsible for the cost of acquiring the appropriate license for our use. Alternatively, we can substitute the font for a similar one from our own licensed library, which will be shown on a new proof for your approval.
4.5. Intellectual Property of Replica Print Ltd: All original artwork, designs, concepts, and preparatory materials created by us in the process of producing your order remain the exclusive intellectual property of Replica Print Ltd, unless specifically sold and itemised as a “copyright purchase” or “design transfer” on your final invoice.
4.6. Restrictions on Use: You agree not to copy, remake, reproduce, or distribute any artwork or design created by us for which you have not explicitly purchased the full intellectual property rights.
5. Price and Payment Terms
5.1. The price of any Products or Services will be as set out in our quotation to you. Prices are subject to change but will not affect orders for which we have already issued an Order Confirmation.
5.2. All prices are quoted exclusive of Value Added Tax (VAT), which will be added to the final invoice at the prevailing rate, unless otherwise explicitly stated. Delivery costs are also charged separately.
5.3. Payment is required in full prior to production, upon ordering, or before collection/despatch, unless a credit account has been agreed in advance and in writing.
5.4. We may, at our discretion, require a non-refundable deposit to be paid at the time an order is placed.
5.5. Invoicing and Credit Accounts:
a) Orders with a total value of less than £500 are not eligible for later invoicing and must be paid in full upfront, unless a credit account is in place.
b) To apply for a credit account, you must submit an application by emailing info@replica-print.co.uk with the subject line “ACCOUNT APPLICATION”. The granting of a credit account is at our sole discretion.
6. Cancellation and Returns for Customised Products
6.1. Under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the statutory right to cancel within 14 days (the “cooling-off period”) does not apply to goods that are made to a consumer’s specification or are clearly personalised.
6.2. As all products we supply are customised to your specific requirements, you do not have a right to cancel your order once it has been accepted and has entered our production process.
6.3. If you believe a product is defective or does not match the approved proof, you must notify us within 7 days of receipt. We may request that you return the goods for examination. Our liability will be limited to reprinting the order or issuing a credit note for the defective items.
7. Quality, Tolerances, and Colour Variation
7.1. We will make all reasonable endeavours to produce work of a high quality. However, you accept that variations in colour are inherent in the printing process. We cannot guarantee that the colours of the final product will match those displayed on your computer screen or in a previously printed job.
7.2. We shall not be liable for any poor quality resulting from Your Material being of a low resolution or not being supplied in accordance with our artwork guidelines.
7.3. Please be aware that all printing is subject to industry-standard tolerances for trimming, folding, and quantities. A shortage or overage of up to 5% of the ordered quantity will be considered an acceptable completion of the order.
8. Delivery and Collection
8.1. Any delivery or collection dates provided are estimates only. While we will endeavour to meet these dates, we shall not be liable for any failure to do so.
8.2. The risk in the products will pass to you upon delivery to your nominated address or upon collection from our premises.
8.3. Ownership of the products will only pass to you once we have received payment in full.
8.4. If delivery fails because you have provided an incorrect address or are unavailable to receive the goods, we reserve the right to charge for redelivery.
9. Limitation of Liability
9.1. Subject to clause 9.2, our total liability to you in connection with any Product purchased is strictly limited to the purchase price of that Product.
9.2. We do not exclude or limit in any way our liability for:
a) Death or personal injury caused by our negligence;
b) Fraud or fraudulent misrepresentation;
c) Any matter for which it would be illegal for us to exclude our liability.
9.3. We exclude all liability for any indirect or consequential loss, including but not limited to: loss of income or revenue, loss of business, loss of profits, or loss of data.
10. General
10.1. Force Majeure: We will not be liable for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control (a “Force Majeure Event”).
10.2. Entire Agreement: These terms and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract.
10.3. Severability: If any of these terms are determined to be invalid or unenforceable, such term will be severed from the remaining terms, which will continue to be valid.
10.4. Third Party Rights: A person who is not a party to this Contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Contract.
10.5. Governing Law and Jurisdiction: This Contract and any dispute arising from it will be governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any such dispute.